Return and Refund Policy

Refund and Return Policy:

• Puppies may be returned with approval from the seller within 5 days of delivery, but the base deposit will not be refunded.
• Seller reserves the right to decline the return unless the return is based upon an unknown medical condition as determined by a veterinarian.
• Pups must be in the same health condition as when purchsed (good health, worm free, no limps, cuts, scars or other impairments) 
• Reason for returns must be discussed with seller prior to return being accomodated. 
  • Good Faith Return - Buyer has reconsidered or has lost the means to care for the puppy.
  • Medical Return - Buyer provides a veterinarian report documenting an ailment or other medical issue that was unknown to the buyer and seller upon sale transaction. Seller may seek a second opinion. In this case, the seller and buyer may negotiate a refund value if reports are noot concurrent.
• Process for requesting a return: 
  • Buyer must contact seller via phone or email (text and Messenger are adequate).
  • Seller will develop return criteria and make determination as needed.
• Process of refund: 
  • Partial refund - (less deposit) Made when pup is returned on a good faith request by buyer.
  • Full refund - Made when a concurrence regarding medical issues are found.
• Contact details:
  • See Website and Facebook for details.